Virtual specialist clinic for complex illness
Care for the complexity behind your symptoms.
Work one-to-one with a dedicated complex-illness clinician who gets to know your case, guides testing and treatment, and stays with you as your plan evolves.
Telehealth visits from home. No travel required.
Clinical model led by Dr. David Kaufman.
What we treat
Care for overlapping complex illnesses.
Vindara Health is built specifically for people with complex chronic illness. Many arrive with multiple overlapping conditions — and you don't need a confirmed diagnosis to start.
- Long COVID
- ME/CFS
- POTS
- MCAS
- Dysautonomia
- Hypermobility / hEDS
- Lyme and tick-borne illness
- Fibromyalgia
- Related complex chronic illnesses
Our approach
Complex illness rarely comes from a single system.
Many people reach us after years of appointments, normal test results, and specialists focused on only one piece of the puzzle.
We identify the interacting systems contributing to symptoms and treat them systematically.
See our care model →Because complex illness deserves a more complete view.
Why Vindara Health
What care built specifically for complex illness looks like.
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A dedicated complex-illness specialist
Work one-to-one with a clinician specially trained in your illness, who sees you every month and stays reachable between visits. You should never have to explain POTS, MCAS, PEM, dysautonomia, or Long COVID.
- 02
A full review before treatment begins
We review the records, notes, labs, medications, timelines, and summaries you share so your clinician can start with the full picture.
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Testing that goes beyond the basics
When indicated, we order deep investigations — often hundreds of biomarkers across the systems involved in your illness — to build a real picture of your physiology and surface what shorter, standard workups so often miss.
- 04
The latest treatment approaches
Your clinician can prescribe and manage the latest evidence-informed treatments and protocols for complex illness — including off-label options where clinically appropriate — and adjust them as we learn how your body responds.
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Care that evolves with you
We continually refine and adjust your plan based on how you're responding — what's helping, what isn't, and what to try next — so your care keeps pace with your illness instead of staying static.
- 06
Continuous support from our whole team
Behind the scenes, our team reviews your case and thinks deeply about what's next. Between visits we're here for your questions, to help you work through your plan, and for any problems that come up — with Vera, our AI assistant, on hand for day-to-day questions.
The Vindara Health approach
A care journey built around complex illness.
You'll work with a clinician trained to a high bar in complex illness — someone who understands your conditions from day one — backed by a team that stays with you between visits, with access to the latest testing and treatment approaches as your plan evolves.
Share what you already have
Upload records, clinical notes, lab results, medication lists, timelines, summaries, or notes from other tools. You can add information at your own pace.
Vera helps organize your case
Vera, our AI assistant, helps structure what you share so your care team can review your history, symptoms, labs, medications, prior treatments, and timeline before your first appointment.
Meet your clinician from home
Your visits happen by telehealth, so you can meet your clinician from home without travel. Your clinician has reviewed your case in depth beforehand, so you can get straight to what matters instead of starting over.
Start testing and treatment
Together you build a plan around your case — advanced testing through Quest, LabCorp, specialty labs, and at-home test kits, alongside medications, supplements, referrals, and targeted lifestyle changes — sequenced so it stays manageable.
Get help between visits
Vera can help you understand your plan, medications, lab results, next steps, and common questions between appointments. For anything that needs clinical judgment, your care team is there.
Refine care over time
Complex illness changes. Your treatment plan should too. We keep testing, treating, learning, and adjusting as your case evolves.
Beyond your visits
Care should not end when the appointment does.
Your illness doesn't stop when the appointment ends — so neither do we. Between visits, you're never left to manage it on your own.
Your clinician is there for the medical questions. Vera, our always-on assistant, helps with the day-to-day — understanding your plan, your medications, and your results. And Paddy, Barry, and the team are there for everything else.
Paddy
BarryReach us whenever you need us.
Paddy and Barry are here for the non-medical side — practical help when something's tripping you up, a place to share feedback, or just to say hi. Paddy lives with complex illness himself, so he knows how much it matters.
You shouldn't have to do this on your own.
Clinical model
Guided by Dr. David Kaufman's approach to complex illness.
Dr. Kaufman's clinical model helps guide how Vindara Health clinicians think about overlapping conditions, multi-system drivers, testing, treatment, and longitudinal care.
See our care model →
Who we are
We're patient-led, co-founded with Dr. David Kaufman, and built with continuous feedback from the patient community.
From our community
Shaped by the people we serve.
“It has truly been a pleasure to work with Paddy and his team, providing feedback as a patient with lived experience, on the development of Vindara Health. I am continually impressed with their commitment to making a meaningful difference for people living with complex chronic health issues who are not adequately served within the traditional medical system. This team is the real deal! Led by some of the world's leading experts on Long Covid and ME/CFS, patients can feel confident that they will get the best care in the world, literally!”
“I've seen first-hand the care and depth of research that has gone into building this service, with real attention paid to the lived experience of people with Long COVID. It's clear the work has been shaped patiently and thoughtfully, with the needs of patients kept front and centre at every step.”
Membership
Ongoing care, not one-off appointments.
Vindara Health is not a one-off appointment. Your membership gives you ongoing access to a clinician who understands complex illness, reviews your case in depth, guides testing and treatment, and keeps care moving between visits.
$400/month
Join waitlistLabs and medications are billed separately — often through your insurance.
What your membership unlocks
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Monthly clinician visits
Regular 45-minute visits with your Vindara Health clinician to review symptoms, results, treatment response, and next steps.
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A deeper case review
We review the records, labs, clinical notes, medication lists, timelines, summaries, and history you share, so your clinician can start with the full picture.
-
Testing beyond the basics
When clinically appropriate, we can order broader lab testing — hundreds of advanced biomarkers across relevant systems, including specialty labs — that routine care often misses.
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Evidence-informed treatment options
Your clinician can prescribe and manage medications, including off-label options and the latest treatment approaches, when clinically appropriate and supported by clinical reasoning or scientific evidence.
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Medication and prescription management
We help manage medication changes, refills, questions, and follow-through.
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Always-on support between visits
Complex illness does not keep to appointment times, so your care does not either. Between visits, your care team is there for questions about your plan, prescriptions, results, and the coordination that keeps everything moving — with Vera, our AI assistant, always on to help too.
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Care coordination
Support with records, lab logistics, appointments, prescriptions, referrals, and the practical pieces that often fall through the cracks.
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Vera and the Vindara Health app
Vera helps you understand your plan, medications, lab results, next steps, and common questions between visits. For anything that needs clinical judgment, your care team is there.
FAQ
Questions, answered.
Is Vindara Health telehealth?
Yes. Vindara Health is a virtual clinic. Visits happen by secure video, so you can meet your clinician from home without travel.
What conditions do you treat?
We care for patients with Long COVID, ME/CFS, POTS, MCAS, dysautonomia, hypermobility / hEDS, Lyme and tick-borne illness, fibromyalgia, and related complex chronic illnesses.
Many patients come to us with overlapping diagnoses or symptoms that do not fit neatly into one category.
Do I need a formal diagnosis?
No. Many patients come to us with symptoms, partial diagnoses, or years of unclear answers.
Your clinician will review your history and help decide what to investigate next.
Can Vindara Health order labs?
Yes. When clinically appropriate, Vindara Health can order labs to help investigate the systems that may be contributing to symptoms.
Can Vindara Health prescribe medications?
Yes. Vindara Health clinicians can prescribe and manage medications when clinically appropriate, including off-label treatments where appropriate.
How much does it cost?
Vindara Health membership is $400 per month. That covers your dedicated clinician, ongoing consultations, care coordination, treatment and prescription management, and messaging with the team between visits.
Labs, imaging, and medications are billed separately — to your insurance or to you, depending on coverage. We know this price is out of reach for many people in our community, and we are working to bring costs down over time.
Do you take insurance?
Not yet. Vindara Health is currently self-pay. We provide superbills you can submit to your insurer for possible out-of-network reimbursement, though coverage depends on your plan.
High-touch care for complex illness is difficult to deliver well under many current insurance models. We are actively working toward insurance options over time.
Can you bill Medicare or Medicaid?
Not at this time — Vindara Health is not currently able to bill any services through Medicare or Medicaid.
If you have Medicare, you may still be able to work with a Vindara Health clinician on a self-pay basis where the clinician has opted out of Medicare. If you are not sure how this applies to you, reach out and we will help you understand your options.
Does Vindara Health use AI?
Yes. AI is a core part of how Vindara Health delivers more comprehensive, continuous care at a lower cost than many traditional complex-illness clinics.
AI does not replace your clinician. It does not make clinical decisions. Your care is guided by your clinician and care team.
Our clinicians use AI tools to help organize records, notes, labs, medications, timelines, and patient history into a clearer clinical picture. Vera, our AI assistant, also helps patients understand their plan, medications, lab results, next steps, and common questions between visits.
AI gives your care team better tools to review complex information, support you between visits, and keep care moving.
Your health information is kept private and secure. We handle your data in line with HIPAA, and the tools we use to organize and support your care follow the same privacy and security standards.
Because AI is an important part of how Vindara Health works, our care model may not be the right fit if you are uncomfortable with AI being used to help organize and support your care.
Is Vindara Health a replacement for my primary care doctor?
No. Vindara Health focuses on complex chronic illness care. You should continue working with your primary care doctor for general medical needs, preventive care, urgent issues, and emergencies.
Is Vindara Health emergency care?
No. Vindara Health does not provide emergency care. If you are experiencing a medical emergency, call emergency services or go to the nearest emergency department.
Where is Vindara Health available?
Vindara Health is opening state by state. Join the waitlist and we will let you know when care is available where you live.
How do I join?
Join the waitlist with one short form, no charge. When we have space and are live in your state, we will invite you to start. From there, you onboard at your own pace and book your first visit when you are ready.
Know when Vindara Health opens in your state.
Join the waitlist and we will let you know when we are accepting patients where you live.
Join waitlistNo charge to join the waitlist.