Our care model
We treat complex illness as the connected, multi-system problem it is.
Most people reach us after years of short appointments, normal test results, and specialists focused on one piece at a time. Complex illness rarely works that way. Our care model is built to see the whole case, and to keep working it as your plan evolves.
The whole picture
Complex illness rarely comes from a single system.
Many people reach us after years of appointments, normal test results, and specialists focused on only one piece of the puzzle.
We identify the interacting systems contributing to symptoms and treat them systematically.
Because complex illness deserves a more complete view.
How care actually works
Ongoing, one-to-one care from a dedicated complex-illness clinician.
You work with one clinician who gets to know your whole case and stays with you as it changes — backed by our whole team. It is less about any single test or medication, and more about how your case is reviewed, investigated, and followed over time.
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A full review before treatment begins
We review the records, clinical notes, labs, medications, timelines, and summaries you share, so your clinician can start with the full picture instead of a blank page.
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Testing that goes beyond the basics
When clinically appropriate, we order broader lab testing across the systems that may be contributing to symptoms — work that routine care often misses.
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Evidence-informed treatment
Your clinician can prescribe and manage medications, including off-label options when clinically appropriate and supported by clinical reasoning or scientific evidence.
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Vera helps organize your case
Vera, our AI assistant, helps structure your records, history, and results so clinicians can focus on judgement. Vera organizes information; it does not make clinical decisions.
Care does not end at the plan. We keep testing, treating, and adjusting as your case changes, and your care team is reachable between visits.
Behind your clinician
One clinician. The whole team behind them.
You have one dedicated clinician who knows your case — but they never work alone. The hardest cases get more than one mind on them.
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Regular case rounds
The clinical team reviews complex cases together, so more than one experienced clinician is thinking through the difficult ones.
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Dr. Kaufman's oversight
As Chief Medical Officer, Dr. Kaufman oversees care — and your clinician can discuss the most complex cases with him directly.
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A specialist network
When a case calls for deeper expertise, we can draw on a broad network of specialists for further answers.
Clinical model
Dr. David Kaufman's model — kept live in everyday care.
Dr. Kaufman's clinical model shapes how Vindara Health clinicians review a case, decide what to investigate, sequence treatment, monitor response, and follow patients over time.
And he stays close to the care itself — supervising and mentoring clinicians, weighing in on the hardest cases, and continually refining the model and the training the team learns from. It is not a framework he handed over; it is one he keeps shaping in practice.
Meet the team →
Care built for the complexity behind your symptoms.
Join the waitlist and we will let you know when we are accepting patients where you live.
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