Our care model
We treat complex illness as the connected, multi-system problem it is.
Most people reach us after years of short appointments, normal test results, and specialists focused on one piece at a time. Complex illness rarely works that way. Our care model is built to see the whole case, and to keep working it as your plan evolves.
The whole picture
Complex illness rarely comes from a single system.
Many people reach us after years of appointments, normal test results, and specialists focused on only one piece of the puzzle.
We identify the interacting systems contributing to symptoms and treat them systematically.
Because complex illness deserves a more complete view.
How care actually works
Ongoing, one-to-one care from a dedicated complex-illness clinician.
You work with one clinician who gets to know your whole case and stays with you as it changes — backed by our whole team. It is less about any single test or medication, and more about how your case is reviewed, investigated, and followed over time.
-
A full review before treatment begins
We review the records, clinical notes, labs, medications, timelines, and summaries you share, so your clinician can start with the full picture instead of a blank page.
-
Testing that goes beyond the basics
When clinically appropriate, we order broader lab testing across the systems that may be contributing to symptoms — work that routine care often misses.
-
Evidence-informed treatment
Your clinician can prescribe and manage medications, including off-label options when clinically appropriate and supported by clinical reasoning or scientific evidence.
-
Vera helps organize your case
Vera, our AI assistant, helps structure your records, history, and results so clinicians can focus on judgement. Vera organizes information; it does not make clinical decisions.
Care does not end at the plan. We keep testing, treating, and adjusting as your case changes, and your care team is reachable between visits.
Behind your clinician
One clinician. The whole team behind them.
You have one dedicated clinician who knows your case — but they never work alone. The hardest cases get more than one mind on them.
-
Regular case rounds
The clinical team reviews complex cases together, so more than one experienced clinician is thinking through the difficult ones.
-
Dr. Kaufman's oversight
As Chief Medical Officer, Dr. Kaufman oversees care and is there for escalations — your clinician can consult him directly on the most complex cases.
-
A specialist network
When a case calls for deeper expertise, we can draw on a broad network of specialists for further answers.
Clinical model
Guided by Dr. David Kaufman's approach to complex illness.
Dr. Kaufman's clinical model helps guide how Vindara Health clinicians think about overlapping conditions, multi-system drivers, testing, treatment, and longitudinal care.
It is the thread that runs through everything above: how we read a case, what we investigate first, which treatments we consider, and how we follow patients over the long term.
Meet the team →
Care built for the complexity behind your symptoms.
Join the waitlist and we will let you know when we are accepting patients where you live.
Join waitlistNo charge to join the waitlist.